Palomo
Legal
Privacy Policy
Last updated May 5, 2026
Information We Collect
Palomo may collect account details, role and company information, horse records, trip requests, quotes, bookings, payment status, uploaded document metadata, messages, and trip milestone updates.
How We Use Information
We use information to operate the marketplace, match requests with transporters, support quoting and booking, coordinate trip operations, display trust signals, process payments, prevent misuse, and improve product reliability.
How Information Is Shared
Trip, quote, profile, document, and tracking information may be shared with the owners, barn teams, transport companies, dispatchers, and drivers involved in a booking. Payment providers and infrastructure vendors may process information needed to provide Palomo.
Security And Retention
We use access controls and operational safeguards to protect marketplace data. We keep information while it is needed for account, booking, payment, compliance, trust, support, or legal purposes.
Your Choices
You can update account and workspace information from the dashboard where available. For document, account, or privacy requests, contact privacy@palomo.com.
Cookies
Palomo may use cookies or similar storage for authentication, security, preferences, analytics, and marketplace reliability.